Professional Women in Business August
This month we welcome guest speaker Tracey Metzger, Leadership Director of Chick-fil-A in Palm Harbor.
Creating Raving Fans
Chick-fil-A is known for creating “raving fans” but it is not just through delivering good food! It is equally about the good experience their customers have come to depend on and expect. Tracey Metzger, Leadership Director of Chick-fil-A in Palm Harbor will share how it is through Operation Excellence, providing what they call Second Mile Service and Emotional Connections Marketing, that they have created a faithful following and profitable business. Come learn how Chick-fil-A’s Raving Fans Strategy can be translated to your business and position you for growth.