Reports to: Homeownership Center Manager
Tampa Bay Community Development Corporation d/b/a Suncoast Housing Connections’ mission is to provide Education, Counseling, Housing Opportunities and to Revitalize Neighborhoods.
SUMMARY OF POSITION:
The Administrative Support Specialist will report to the Homeownership Center Manager. This position is responsible for providing administrative support, and overall program assistance. Seeking a highly motivated individual who is very detail oriented, organized and has strong communication skills. Must have an energetic, positive, friendly attitude. Punctuality, accountability, and reliability are a must.
RESPONSIBILITIES:
- Acts as the initial contact for clients either by phone, in person or through website inquiries
- Provide information and answer inquiries about agency programs
- Entering data accurately into databases and spreadsheets, and preparing reports and presentations
- Assist with client registrations, attend classes, and complete the necessary reporting in a timely manner.
- Photocopying, scanning, faxing, and general office duties like distributing mail.
- Other duties as assigned
QUALIFICATIONS AND EXPERIENCE:
- Previous experience in an administrative role.
- Proficiency in office management software such as MS Office (MS Excel and MS Word, specifically).
- Excellent time management skills and ability to multitask.
- Strong organizational skills and attention to detail.
- Familiarity with office equipment and applications.
- Customer service orientation and professional attitude.
- Experience with data entry and analysis.
- High school diploma or equivalent; associate's degree or higher preferred.
- Proven experience as an administrative clerk or in a related field.
- Knowledge of office procedures and basic accounting principles.
- Proficiency in MS Office and other office software.
- Strong written and verbal communication skills.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and ability to work under pressure
- Bi-lingual skills preferred.
